Legal

Terms, Pricing
& Refund Policy

Everything you need to know about how RingReady pricing works, what the setup fee covers, and what happens if Jade doesn't deliver.

Effective: August 2026 Review date: 1 February 2027
Section 01

Pricing & Free Trial

RingReady Solo and Business plans are available on a simple monthly subscription with no setup fee. A 14-day free trial is included on all plans — no credit card required to start your trial.

No setup fee. A card is required upfront and charged only after your 14-day trial ends. If you cancel before the trial ends you pay nothing. After the trial a 3-month minimum commitment applies, then rolling monthly with 30 days notice.

If you have any questions before starting your trial, contact us at hello@ringreadyai.co.uk — we typically respond within one business day.


Section 02

Plans & Pricing

RingReady offers three monthly plans. All plans include a one-off setup fee which covers personalised configuration and your first full month of service. Your subscription begins from month two.

Plan Monthly price Free trial Minimum term
Solo £49/month 14 days 3 months
Business £99/month 14 days 3 months
White Label POA — bespoke Scoped per client £499

June & July 2026 Offer

All Solo and Business plans include a 14-day free trial. A credit card is required upfront — you will not be charged until after the trial ends. Your trial begins when Jade goes live on your number. Cancel before day 14 and you will never be charged.


Section 03

Performance Guarantee

We stand behind the quality of our service. RingReady guarantees that your AI receptionist will perform as described during your first month. Specifically, Jade will:

If Jade fails to perform

If your AI receptionist fails to meet any of the above due to a fault attributable to RingReady, we will:

The performance guarantee does not apply to failures caused by third-party telephony providers (Twilio, TTNC), network outages outside RingReady's control, or issues arising from incorrect information provided on the client onboarding form.

To make a performance claim, email hello@ringreadyai.co.uk with a description of the issue and the dates affected. We will investigate and respond within one business day.


Section 04

Subscription & Cancellation

Your monthly subscription is charged automatically on the same date each month via Stripe. You can view your billing history, update your payment method, and manage your subscription at any time through your Stripe customer portal.

Cancellation

After the 3-month minimum period, your subscription continues on a rolling monthly basis. To cancel, send written notice to hello@ringreadyai.co.uk with 30 days notice. Cancellation takes effect at the end of the 30-day notice period. Your AI receptionist continues to operate until that date.

No partial refunds are issued for unused days within a billing month. We do not issue refunds on the setup fee except where Jade has failed to perform as described and the issue has not been resolved within the guarantee terms above.

Accidental or duplicate charges

If you have been charged incorrectly — including duplicate charges or charges after cancellation — please contact us immediately at hello@ringreadyai.co.uk and we will issue a full refund of the incorrect amount within 3 business days.


Section 05

Data & Privacy

RingReady processes call data on your behalf as a data processor. All call recordings and transcripts are handled in accordance with UK GDPR. Call summaries are sent to the email address you provide during onboarding and are not shared with third parties.

Callers are not explicitly informed that they are speaking with an AI unless they ask directly, at which point Jade identifies herself as a receptionist without confirming or denying the nature of the service. It is your responsibility as the business owner to ensure your use of RingReady complies with any applicable regulatory requirements in your sector.

For care sector clients, RingReady is configured as a data processor under your existing Caldicott and UK GDPR obligations. A Data Processing Agreement is available on request.


Questions about these terms?

Email: hello@ringreadyai.co.uk
Response time: within one business day, Monday to Saturday.
These terms were last updated in August 2026 and will be reviewed on 1 February 2027.